YCharts, Inc. (“YCharts”, “we” or “us”) is committed to protecting your privacy.
What information do we collect?
In general, when you visit the Site we may collect your IP address and standard web log information, such as the pages you accessed on our Site. We may also collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our services. When you register and open an account to use one of our services, we may collect the following information from you:
- Identification information such as your name, date of birth, e-mail address, telephone number, and home address.
- Financial information such as your payment method if you transact business with us (valid credit card number, type, expiration date or other financial information).
- Account information and transactions such as your investing account assets and transaction history for YCharts Portfolio’s Subscribers, and information related to your contact with our customer support team.
- We may require additional information from you before permitting you to use our services to verify your identity or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
What should I know about "Cookies"?
How do we use the information we collect?
In general, Personal Information you submit to us regarding you or your company is used to deliver our products and services, manage your account and to provide you with the services and customer support you request. We may use financial information such as your payment method to process payment, to protect against or identify possible fraudulent transactions, and as otherwise needed to manage our business. In addition, Personal Information or anonymous log file information may be used to perform statistical analyses of user behavior in order to measure interest in the various areas of our Site, for development purposes, and to inform advertisers and partners about users clicking on their advertising or other messages. In these analyses, we will disclose information to third parties only in aggregate form. Using the e-mail addresses provided by users who register for an account with us, YCharts, its advertisers, affiliates, partners, or third parties may periodically send promotional e-mail. In any case where we might use an e-mail address for this purpose, you will be able to indicate during the registration process that you do not wish to receive such promotional e-mails from YCharts, its advertisers, affiliates, partners or third parties. However, by registering for an account with YCharts, you agree that YCharts may contact you by e-mail regarding account status, changes to applicable terms and conditions that may apply to you, and to confirm registration. In addition, if you provide your e-mail address or other contact data in connection with a request for product information, YCharts, an advertiser, affiliate, partner or third parties, as applicable, will use that information to contact you.
With whom do we share the information we collect?
How we protect Personal Information
We take reasonable security measures to help safeguard your Personal Information from unauthorized access and disclosure including computer safeguards such as data encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while YCharts uses reasonable efforts to protect your Personal Information, YCharts cannot guarantee its absolute security.
Last Updated December 14th, 2016.