Privacy

YCharts, Inc. (“YCharts”, “we” or “us”) is committed to protecting your privacy.

Your privacy is our priority. In this privacy policy (“Privacy Policy”) we explain our practices regarding the information that we collect through our website ycharts.com (the “Site”) from users, including you, how that information may be used, and with whom it may be shared. Capitalized terms not defined in this Privacy Policy have the meanings given in our Terms of Use located at https://ycharts.com/about/terms. This Privacy Policy may be modified in the future. When we post changes to this Privacy Policy, we will revise the ‘last updated’ date at the bottom of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy. YCharts is not responsible for the content or the privacy policies of any web sites to which it may link.

User Consent

By visiting our Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of Personal Information (as defined below) in accordance with this Privacy Policy. The term “Personal Information” is used throughout this Privacy Policy to describe information that can be associated with a specific person and can be used to identify that person. We do not consider Personal Information to include information that has been anonymized so that it does not identify a specific person.

What information do we collect?

In general, when you visit the Site we may collect your IP address and standard web log information, such as the pages you accessed on our Site. We may also collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our services. When you register and open an account to use one of our services, we may collect the following information from you:

  • Identification information such as your name, date of birth, e-mail address, telephone number, and home address.
  • Financial information such as your payment method if you transact business with us (valid credit card number, type, expiration date or other financial information).
  • Account information and transactions such as your investing account assets and transaction history for YCharts Portfolio’s Subscribers, and information related to your contact with our customer support team.
  • We may require additional information from you before permitting you to use our services to verify your identity or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.

What should I know about "Cookies"?

When you access the Site, we, or companies we hire to track how our Site is used, may place small data files called “cookies” on your computer. "Cookies" are small amounts of data that a web site can send to your web browser and store on your computer. Cookies do not contain Personal Information (unless you choose to provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date. We use cookies to enhance navigation and the functionality of our Site, to securely verify your identity, and to personalize aspects of your experience on our Site. We also use cookies to let us know how users are using our Site so that we can improve our Site and your experience on it. We permit certain third party ad servers to set cookies and use related technology (such as Web beacons) through our Site to track performance of advertisements and to collect aggregate data on web page viewing. Most browsers can be set to notify you when a cookie is being placed on your computer. You can set most browsers to refuse to accept cookies, although this may affect your use of the Site. For more information on working with cookies, consult the user manual, FAQ, or Help function of your specific browser and operating system software.

How do we use the information we collect?

In general, Personal Information you submit to us regarding you or your company is used to deliver our products and services, manage your account and to provide you with the services and customer support you request. We may use financial information such as your payment method to process payment, to protect against or identify possible fraudulent transactions, and as otherwise needed to manage our business. In addition, Personal Information or anonymous log file information may be used to perform statistical analyses of user behavior in order to measure interest in the various areas of our Site, for development purposes, and to inform advertisers and partners about users clicking on their advertising or other messages. In these analyses, we will disclose information to third parties only in aggregate form. Using the e-mail addresses provided by users who register for an account with us, YCharts, its advertisers, affiliates, partners, or third parties may periodically send promotional e-mail. In any case where we might use an e-mail address for this purpose, you will be able to indicate during the registration process that you do not wish to receive such promotional e-mails from YCharts, its advertisers, affiliates, partners or third parties. However, by registering for an account with YCharts, you agree that YCharts may contact you by e-mail regarding account status, changes to applicable terms and conditions that may apply to you, and to confirm registration. In addition, if you provide your e-mail address or other contact data in connection with a request for product information, YCharts, an advertiser, affiliate, partner or third parties, as applicable, will use that information to contact you.

With whom do we share the information we collect?

YCharts may share your Personal Information with third parties for direct marketing purposes, but only if you have authorized YCharts to do so. We may share your Personal Information with third party service providers as necessary to: provide you with the services that we offer you through our Site; conduct quality assurance testing; facilitate creation of accounts; process any payments; provide technical support; and/or provide other services. Additionally, if you entered the Site through a web site maintained by one of our affiliates or business partners, then your Personal Information may be shared with that affiliate or business partner, provided that use of the Personal Information does not violate this Privacy Policy. This Site contains links to other web sites. While we encourage our business partners to adopt privacy policies that build users' trust and confidence in the Internet, we are not responsible for, do not review, and have no control over these outside websites, their privacy practices or their content. We may also disclose your information, including Personal Information, when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements and policies.

How we protect Personal Information

We take reasonable security measures to help safeguard your Personal Information from unauthorized access and disclosure including computer safeguards such as data encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while YCharts uses reasonable efforts to protect your Personal Information, YCharts cannot guarantee its absolute security.

If you have any questions about this Privacy Policy, please contact us.

Last Updated December 14th, 2016.

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