TeleTech Income Statement

Quarterly: March 2012 - December 2009 Previous Quarters
Annual

Income	2012-03	2011-12	2011-09	2011-06	2011-03	2010-12	2010-09	2010-06	2010-03	2009-12
Revenue	292.65M	300.54M	304.24M	293.64M	280.98M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Cost of Revenue	211.90M	218.09M	220.80M	210.36M	199.12M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Gross Profit	80.76M	82.45M	83.44M	83.28M	81.86M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Research & Development Expense						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Selling, General, & Admin. Expense	48.14M	50.27M	43.44M	47.28M	47.80M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Depreciation & Amortization	10.12M	10.06M	11.81M	11.42M	11.60M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Operating Interest Expense						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Other Operating Income (Expense)	-1.80M		0.00		-0.23M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Total Operating Expenses	273.90M	279.78M	277.66M	269.01M	259.49M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Operating Income	18.75M	20.76M	26.57M	24.63M	21.49M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Non-Operating Income	-0.08M	0.279M	-0.633M	-1.276M	-0.27M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Pretax Income	18.67M	21.04M	25.94M	23.35M	21.22M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Provision for Income Taxes	1.853M	3.797M	-0.496M	0.129M	9.849M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Income after Tax	16.82M	17.24M	26.44M	23.22M	11.37M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Minority Interest						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Minority Interest						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Equity In Affiliates						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Income Before Extraordinaries & Disc. Operations	16.82M	17.24M	26.44M	23.22M	11.37M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Investment Gains/Losses						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Other Income/Charges						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Income from Discontinued Operations						Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Net Income	15.88M	16.11M	25.37M	22.22M	10.47M	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Earnings Per Share Data	2012-03	2011-12	2011-09	2011-06	2011-03	2010-12	2010-09	2010-06	2010-03	2009-12
Average Shares to compute diluted EPS	57.42	57.96	57.75	57.97	58.80	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
Average Shares used to compute basic EPS	56.49	56.67	56.48	56.71	57.19	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
EPS - Basic net	0.28	0.29	0.45	0.39	0.18	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro
EPS - Diluted net	0.28	0.28	0.44	0.38	0.18	Go Pro	Go Pro	Go Pro	Go Pro	Go Pro